International conditions of sale and purchase

Training of the contract

The orders spent by all the means implemented by GUITAR TRUCKS (telephone or on the waiter(server) etc.) engage the customer from reception by our customer service of the order.

And it even if the customer has not made his payment yet

Favor members

Favor members All the offers and the other advantages are conditioned in the membership of Guitartrucks thanks to the registration(inscription) in the newsletter.

This membership is free

Deadline on the site

The price of the quality:

The instruments which we propose arise from small series made by passionate persons.

Most of the time the place of manufacturing varies but they are stored and shipped in the USA or of England from the end of the world.

They are often made in the request or stemming from a limited stock.

For that reason the stock posted on the site is the one of the storage place.

The delivery deadline depends on the storage place. Remind you that to make a guitar it takes time.

The deadlines are variable and are defined at the time of the order they are contractual on no account

Delivery by carrier

 GUITAR TRUCKS makes a commitment to implement everything to deliver the order for the shortest deadlines , and it from reception of the order form. The delivery deadlines indicated on the order form are given only as a rough guide and the possible delays do not give the right to the buyer to cancel the sale, to refuse the goods or to demand damages.

Any complaint for nonconformity or due absent person, must be passed on in the week which follows the date of reception of the command.

GUITAR TRUCKS is freed from its obligation of delivery for any coincidences or from force majeure. As a rough guide, the all-out or partial strikes, the floods, the fires are cases of absolute necessity.

Ownership transfer of the delivered products or to deliver is suspended up to the complete payment of the price by the customer and it without incidence on the transfer of the risks. Price GUITAR TRUCKS can modify its price lists at any time.

The customer makes a commitment to pay the current sale price at the time of the seizure of his order and to take care of a change of price list(rate) independent from the will of GUITARTRUCKS as well as the expenses caused by paypal.

 The regulation of the command is payable with order by paypal at the following e-mail address:

Contact@guitartrucks.com

GUITAR TRUCKS orders and sends the goods after complete payment.

Product of replacement:

In case of impossibility to deliver an article for a motive independent from the will of Guitartrucks an article of replacement will be proposed.

In every case Guitartrucks keeps(preserves) the profit of the sale.

If this solution is not convenient for the customer credit note will be made on simple request.

This credit note will be valid 3 months on the site

 Condition of payment
Espèces, Paypal, virement, cartes bancaires

Refused means of payment:

Check

Right of retraction

 By virtue of the article L121-16 of the Code of the consumption, the customer when he was sold door-to-door at home refreshed of a deadline of seven true days as from his taking of order. In that case valid credit note of the amount of the order will be made, will be deducted from it the expenses of delivery and in case of special order the time to treat the order and the management fees of his command order.

Products will then have returned intact without any track in their intact original packing. In the slightest track or the damaged packaging the return will be refused.

To have Quite our assets are valid 3 months.

Guaranteed

All the products bought from GUITAR TRUCKS benefit from the guarantee manufacturer with the exception of products good plan, destockage, or having benefited from a discount(delivery). The guarantee concerns products bought without discount, it is about a guarantee individual manufacturer according to the products from 3 months to 2 years according to the material.

The guarantee excludes, the regulations, the repairs others than those who would be dûes in a latent defect.

Any additional or personalized regulation is a supplement charged individually In case the customer would notice an imperfection, it has 7 days as from the delivery day to make it return for GUITAR TRUCKS. The customer necessarily has to send to his expenses to GUITAR TRUCKS or directly to the distributor of the product after agreement of GUITAR TRUCKS the defective product accompanied with the address and phone number of return either with the email of order. GUITAR TRUCKS returns then to its expenses, to the customer, to the address indicated on her

Protection of the particulars

All the data which you confide us are it to be able to treat your orders. By virtue of the law N 78-17 of January 6th, 1978 relative to the computing, to the files and to the liberties, you have with the customer service of GUITAR TRUCKS of a right of access, consultation, modification, rectification and abolition of the data which you communicated us. Disputes Any past order takes the membership support of the customer, and it without any limitation, on the General Conditions of sale of GUITAR TRUCKS. Any dispute concerning the sale price, CGV, product will be subjected to the French law in front of the commercial court of Annecy.